- Why can't I open 3D scenes?
- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- Why do I have to activate the digital publications?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- Use the mozaWeb browser
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- I have multiple user accounts and I would like to merge them
- How can I switch to a Teacher account?
- How can I switch to a Teacher account in Bulgaria?
- How do I sign in with my edu.mon.bg account?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Can I modify and upgrade the type of my licence?
- How can I switch my mozaBook CLASSROOM licence to a Mozaik TEACHER licence?
- I have a question / problem. What should I do?
In Bulgaria, the state provides access for students and teachers to the digital content of Mozaik Education For free access, you need an email address ending in @edu.mon.bg.
If you do not have a mozaWeb account yet
Create one at mozaweb.bg. To create an account, select EduMonBg social login, enter your login credentials and follow the instructions.
If you already have a mozaWeb user account
Log in at mozaweb.bg, then go to My profile (1), find Social accounts (2) and select EduMonBg social media (3) login, then follow the instructions. By doing this, you link your existing mozaWeb user account with your EduMonBG account.
After successful registration, click on your name to check if your user account belongs to the Teacher user group. It depends on whether you are set as a teacher in your EduMonBg account.
If you still see Student as your user group and you cannot change it to Teacher on the My Profile page, please report the issue using the form below:
Enter your name and your EduMonBg email address, and select Mozaik Education as the Recipient.
